Service & Support in the UK

In today’s demanding environment after care service is a key factor for the on going success of our customers, we understand the fast response required by them when issues arise and the need to talk directly to factory trained engineers with a thorough understanding of the product

Therefore CMS UK continue to invest in and employ a highly skilled dedicated service and technical support team with many years of combined experience

Our service facilities include: • UK Based help and support desk • Diagnostic support direct link to installed machines • Office based dedicated spares coordinator • UK based installation and machine commissioning engineers • Field service engineers • Operator training • Spindle exchange scheme • Maintenance, trouble and shooting training

The UK Help Desk team provides free expert telephone and on-line diagnostics, often alleviating the necessity of a technical visit, saving valuable time and money.

John Allenby Group Service Manager jallenby@scmgroup.com

Andy West CMS Service Coordinator a.west@cmsukltd.co.uk

 Mark Radford CMS Spare Parts Coordinator m.radford@cmsukltd.co.uk

CMS Service Telephone: 0115 977 7814 Fax: 0115 977 976 0994 CMS Spares: Telephone: 0115 977 7812